Training for managers in change: successfully shaping changes

Managers of sales units receive the skills and competencies to successfully design and implement change processes. The focus is on: change in digital times, motivating change communication and visualization of process steps and successes.

Overview of contents and structure

Part 1: Base

tasks and goals
Positive mindset
Potential of an omnichannel team
Structuring options for an omnichannel team

Part 2: Change - principles of success

What happens in a remote change from a neuroscientific perspective?
What roles do leaders have in a remote change?
How can change processes be planned remotely and implemented efficiently?
How can change be communicated successfully?
How can the progress of a change to the omnichannel team be optimally promoted?
How can resistance be optimally dealt with and how can it be turned into positive actions?

Part 3: Employee development / skills development for a more successful future

Which areas of development are possible?
How can employee development be motivated and managed digitally in a structured manner?
How can employee development be successful even with less willing employees?

Part 4: digital leadership tools

How can tasks and goals be transferred digitally in a motivating way?
How can employees' personal responsibility be increased?
How can the achievement of goals be ensured digitally?
As a manager, how do I keep track of progress and status?
How can poor performance or misconduct be corrected digitally and in a motivating way?
How can the OCL ensure that employees feel and experience recognition and thus remain motivated for high performance?

Part 5: Resolving Conflicts