EngageFlow™ 

The app, the individual conversationhsguide per doctor segment and communication channel iprovides n seconds.

What does EngageFlow ™ do?

EngageFlow ™ creates an individual guide for an appointment with a doctor with 3 clicks. Here the employee selects:

  • Doctor persona
  • Key messages for the conversation
  • Communication channel (face 2 face, video call, telephone call)

Who is EngageFlow ™ for?

EngageFlow supports all pharmaceutical sales force and omnichannel manager teams. Especially if you have one or more of these challenges:

  • Different doctor personas who need an individual approach (DISG / Insights Discovery, or individually developed personas)
  • Have 3 or more key messages for your preparation
  • Discuss several preparations


What does the employee get?

  • An optimized conversation guide for the selected doctor, communication channel and key messages.
  • In the case of the video call, the appropriate slides.

What technical requirements do the employees need?

EngageFlow ™ works with all end devices. (E.g. iPhone, iPad, computer, Android phones / tablets ...)


EngageFlow™

Added value

  • Strengthens product positioning
  • Ensures call quality
  • Facilitates the conversation of the ADM
  • Shortens preparation time and increases preparation quality
  • Supports OneVoice across all regions and is still individual

Result

  • Creates conversation guidelines at the push of a button that take into account both the customer typology and the core messages of the preparation
  • In preparation for a discussion with each doctor, ADM can individually select the key messages that are appropriate for that doctor in order to achieve the goals.
  • The output is a conversation flow as Word to save and edit (individualize) on your own iPad or laptop.

Flexibly adaptable

  • 3-4 Types of Doctors
  • 3-6 core messages
  • Available as a web application
“The app makes it a lot easier for me to prepare for a conversation. The quality of my conversations has improved and with less expenditure of time. "
Lara Sauer, Hamburg
“By jointly developing omnichannel conversation flows, the app is perfectly tailored to the requirements of my ADM. I can recommend it only."
Christian Dorn, Munich