Imprint and data protection declaration

Data protection

1. Information about the collection of personal data

In the following we inform you about the collection of personal data when using our website. Personal data are all data that can be related to you personally, e.g. B. Name, address, email addresses, user behavior.

The person responsible in accordance with Article 4 (7) of the EU General Data Protection Regulation (GDPR) is

Elke Schwarz

Fountain garden 12

71126 Gäufelden

info (at) pharma-lot.de

When you contact us by e-mail or using a contact form, the data you provide (your e-mail address, possibly your name and telephone number) will be saved by us in order to answer your questions. We delete the data that arises in this context after it is no longer required to store it, or we restrict processing if there are statutory retention requirements.

If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail below about the respective processes. We also state the specified criteria for the storage period.

2. Your rights

You have the following rights vis-à-vis us with regard to your personal data:

Right to information,

Right to correction or deletion,

Right to restriction of processing,

Right to object to processing,

Right to data portability.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

3. Collection of personal data when you visit our website

If you only use the website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data, which is technically necessary for us to display our website to you and to guarantee stability and security (the legal basis is Art. 6 Para. 1 S. 1 lit.f GDPR ):

• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• amount of data transferred in each case
• Website from which the request came
• Operating system and its interface
• Language and version of the browser software.

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using and through which certain information flows to the place that sets the cookie (in this case by us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

Use of cookies:

This website uses the following types of cookies, the scope and functionality of which are explained below:

Transient cookies

Persistent cookies

Transient cookies are automatically deleted when you close the browser. This includes in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie. You can delete the cookies at any time in the security settings of your browser.

You can configure your browser settings according to your wishes and e.g. B. reject the acceptance of third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.

4thFurther functions and offers on our website

In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do this, you usually have to provide additional personal data that we use to provide the respective service and for which the aforementioned data processing principles apply.

In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are checked regularly.

Furthermore, we can pass on your personal data to third parties if we offer participation in campaigns, competitions, conclusion of contracts or similar services together with partners. You will receive more information on this when you provide your personal data or in the description of the offer below.

If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this fact in the description of the offer.

5.Objection or revocation against the processing of your data

If you have given your consent to the processing of your data, you can revoke this at any time. Such a revocation affects the permissibility of the processing of your personal data after you have given it to us.

If we base the processing of your personal data on the balancing of interests, you can object to the processing. This is the case, in particular, if the processing is not necessary to fulfill a contract with you, which we describe in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue processing.

You can of course object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us about your objection to advertising using the following contact details:

Elke Schwarz, Brunnengarten 12, 71126 Gäufelden

info (at) pharma-lot.de

Data protection information for online meetings, conference calls and webinars

via "Zoom" and other online training software from the Institute for Sales and Marketing Excellence

We would like to inform you below about the processing of personal data in connection with the use of "Zoom". This data protection notice also relates to other online training software used by the Institute for Sales and Marketing Excellence, such as MS Teams or Webinars. "Zoom" is the primary training software.

1. Purpose of processing

We use the "Zoom" tool to hold telephone conferences, online meetings, video conferences and / or webinars (hereinafter: "Online Meetings"). "Zoom" is a service provided by Zoom Video Communications, Inc., which is based in the United States.

2. Responsible

Elke Schwarz is responsible for data processing that is directly related to the implementation of "online meetings".

Note: If you access the “Zoom” website, the “Zoom” provider is responsible for the data processing. Calling up the website is only required to use "Zoom" in order to download the software for using "Zoom".

You can also use "Zoom" if you enter the respective meeting ID and, if necessary, additional access data for the meeting directly in the "Zoom" app.

If you do not want to or cannot use the "Zoom" app, the basic functions can also be used via a browser version, which you can also find on the "Zoom" website.

3. Which data are processed?

When using "Zoom" different types of data are processed. The scope of the data also depends on the details of the data you provide before or when participating in an "online meeting".

The following personal data are processed:

User information: first name, last name, telephone (optional), email address, password (if "single sign-on" is not used), profile picture (optional),

Department (optional)

Meeting metadata: topic, description (optional), participant IP addresses, device / hardware information

For recordings (optional): MP4 file of all video, audio and presentation recordings, M4A file of all audio recordings, text file of the online meeting chat.

When dialing in with the phone: information on the incoming and outgoing phone number, country name, start and end time. If necessary, further connection data such as the IP address of the device can be saved.

Text, audio and video data: You may have the option of using the chat, question or survey functions in an "online meeting". In this respect, the text entries you make are processed in order to display them in the "online meeting" and, if necessary, to record them. In order to enable the display of video and the playback of audio, the data from the microphone of your terminal device and any video camera on the terminal device are processed accordingly for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time using the "Zoom" applications.

In order to take part in an “online meeting” or to enter the “meeting room”, you must at least provide information about your name.

4. Scope of processing

We use “Zoom” to conduct “online meetings”. If we want to record "online meetings", we will inform you transparently in advance and - if necessary - ask for your consent. The fact of the recording is also displayed in the "Zoom" app.

If necessary for the purpose of logging the results of an online meeting, we will log the chat content. However, this will usually not be the case.

In the case of webinars, we can also process the questions asked by webinar participants for the purpose of recording and following up webinars.

If you are registered as a user with "Zoom", reports on "Online Meetings" (meeting metadata, data on telephone dial-in, questions and answers in webinars, survey function in webinars) can be saved in "Zoom" for up to one month.

Automated decision-making within the meaning of Art. 22 GDPR is not used.

5. Legal basis for data processing

Insofar as personal data is processed by employees of the Institute for Sales and Marketing Excellence, Section 26 BDSG is the legal basis for data processing. If, in connection with the use of "Zoom", personal data are not required for the establishment, implementation or termination of the employment relationship, but are nevertheless an elementary part of the use of "Zoom", Art. 6 Para. 1 lit. f) GDPR the legal basis for data processing. In these cases, we are interested in the effective implementation of "online meetings".

In addition, the legal basis for data processing when conducting "online meetings" is Article 6 (1) (b) GDPR, insofar as the meetings are held in the context of contractual relationships.

If there is no contractual relationship, the legal basis is Art. 6 Paragraph 1 lit. f) GDPR. Here, too, we are interested in the effective implementation of "online meetings".

6. Recipients / transfer of data

Personal data that are processed in connection with participation in "online meetings" are generally not passed on to third parties unless they are intended to be passed on. Please note that content from "online meetings", as well as from personal meeting meetings, is often used to communicate information with customers, interested parties or third parties and is therefore intended to be passed on.

Other recipients: The provider of "Zoom" necessarily receives knowledge of the above data, insofar as this is provided for in our order processing contract with "Zoom".

7. Data processing outside the European Union

"Zoom" is a service that is provided by a provider from the USA. Processing of personal data also takes place in a third country. We have concluded an order processing contract with the provider of "Zoom", which meets the requirements of Art. 28 GDPR.

An adequate level of data protection is guaranteed on the one hand by the "Privacy Shield" certification of Zoom Video Communications, Inc., on the other hand by the conclusion of the so-called EU standard contractual clauses.

8. Data protection officer

We have appointed a data protection officer.

You can contact him as follows: Elke Schwarz, Management, Brunnengarten 12, 71126 Gäufelden, es@pharma-lot.de

9. Your rights as a data subject

You have the right to information about your personal data. You can contact us at any time for information.

In the event of a request for information that is not made in writing, we ask for your understanding that we may require evidence from you that proves that you are the person you claim to be.

Furthermore, you have the right to correction or deletion or to restriction of processing, insofar as you are legally entitled to do so.

Finally, you have the right to object to processing within the framework of the legal requirements.

A right to data portability also exists within the framework of data protection regulations.

10. Deletion of data

We generally delete personal data if there is no need for further storage. A requirement can exist in particular if the data is still required to fulfill contractual services, to check warranty and, if applicable, guarantee claims and to be able to grant or defend them. In the case of statutory retention requirements, deletion can only be considered after the respective retention obligation has expired.

11. Right to lodge a complaint with a supervisory authority

You have the right to complain to a data protection supervisory authority about the processing of personal data by us.

12. Changes to this data protection notice

We revise this data protection information in the event of changes in data processing or other occasions that make this necessary. The current version can always be found on this website.

Status: April 17, 2020